At Digital Baksho, protecting your personal data and maintaining your trust is our highest priority. This policy outlines how we collect, secure, and handle your information in accordance with Bangladesh’s Digital Commerce Operating Guidelines and consumer protection laws.
We never sell, rent, or monetise your phone number, email, or order history to third-party ad brokers.
Recipient details are shared solely with Pathao Courier strictly for doorstep delivery fulfillment.
We never store your bKash/Nagad PIN, CVV, or banking passwords on our local database.
You can contact our support team at any time to request modification or complete deletion of your customer record.
When you visit Digital Baksho (online at digitalbaksho.com), browse our catalog, or place an order, we collect only the necessary information required to facilitate and deliver your grooming devices:
Digital Baksho utilizes customer information strictly for legitimate commercial and fulfillment operations:
To fulfill doorstep deliveries nationwide across all 64 districts in Bangladesh, we partner with Pathao Courier (Pathao Ltd.).
We provide Pathao only the recipient’s Name, Mobile Number, Street Address, Zone/City, and the Cash on Delivery (COD) collection amount. Pathao is bound by data protection contractual obligations and may not utilize your details for unsolicited commercial offers.
We do not partner with or share personal database dumps with advertising networks, third-party telemarketers, or unauthorized resellers.
Digital Baksho supports Cash on Delivery (COD) as our primary payment method across Bangladesh, ensuring maximum customer peace of mind. Customers pay the delivery rider upon physically receiving the package.
For online digital payments (bKash, Nagad, Visa, Mastercard), transactions are executed through authorized, PCI-DSS compliant payment gateways. All card details and MFS PINs are encrypted directly between your device and the financial provider. Digital Baksho servers never intercept, view, or store financial PINs or card CVVs.
We use localized browser storage (localStorage and session cookies) strictly to enable core shopping functionalities:
You can clear your browser cookies or localStorage cache at any time via your browser settings.
Your data is stored on secured servers fortified with SSL/TLS encryption, modern firewalls, and restricted administrative privileges. We retain order records for the duration required to support our 7-day replacement warranty, tax records, and legal obligations under Bangladesh commerce laws.
As a Digital Baksho customer, you have full authority over your data:
Request an export of all recorded orders and contact data associated with your phone number.
Quickly update incorrect delivery addresses or contact details before courier dispatch.
Request permanent deletion of your customer profile after completed warranty periods.
If you have questions regarding this Privacy Policy, wish to exercise your data rights, or report an unauthorized communication, please contact our customer relations team directly:
Phone & WhatsApp
+880 1836-816777Email Support
support@digitalbaksho.comDispatch Center
Begum Rokeya Sarani, Dhaka, Bangladesh
No. We only call you to confirm your order when necessary or when the courier rider is actively delivering your package. We respect your peace and do not use automated robo-call spam.
Yes. Online payments route via bank-grade PCI-DSS compliant encryption gateways. Digital Baksho does not store or view your bKash or credit card PIN.
We send your delivery name, address, and mobile number securely via Pathao’s official encrypted API for parcel assignment and tracking dispatch.
Yes, simply reach out to support@digitalbaksho.com or message us on WhatsApp with your phone number and we will permanently purge your customer profile.
